Clear expectations, lovely creations

Terms & Conditions

Effective date: 9 November 2026

Important: These are starter terms, not legal advice. Have a South African lawyer review them and complete the business-specific details before launch.

1. About these terms

“Elaine’s Jewellery Box”, “we”, “us” and “our” refer to the business operating this website. Legal business name: [confirm registered/legal name]. Business address: [insert address]. By using this website, you agree to these terms.

2. Website information and product examples

Sample product cards and images may be illustrative examples. Unless an item is expressly listed with confirmed details, it is not a representation that the item is in stock or available to buy. Prices, materials, specifications, delivery arrangements and availability must be confirmed directly with us.

3. Enquiries and custom work

Submitting a form is an enquiry only. It is not an order, contract, acceptance of a quotation or payment. We may contact you to clarify requirements and provide a quotation. Custom work is accepted only when the business confirms the scope, price, payment terms and timing in writing.

4. Payments, delivery, cancellations and returns

Payment methods, deposits, delivery costs and timeframes, cancellations, returns, refunds, repairs and any applicable warranty will be stated in the written quotation or order confirmation. Do not pay until you have checked those details. The business must insert its actual policies before accepting online orders. Nothing in these terms removes statutory rights under applicable South African consumer law.

5. Reviews and submissions

Submit truthful information you are entitled to share. Reviews are moderated and may be declined or removed if unlawful, misleading, abusive, irrelevant or in breach of another person’s rights. By submitting a review, you permit the business to display the review and the display name you provide, subject to moderation. Do not include another person’s private information.

6. Acceptable use

You must not attempt unauthorised access, introduce malicious code, interfere with the website, submit unlawful content, impersonate another person or use the forms to send spam. We may restrict access where reasonably necessary to protect the website, customers or business.

7. Intellectual property and copyright

Unless stated otherwise, the website name, branding, original text, design, graphics and business materials are owned by or used under licence by Elaine’s Jewellery Box. You may not reproduce or commercially exploit them without written permission. Product designs and commissioned work may be subject to separate written terms.

8. Third-party services and availability

The website relies on hosting and form-processing services. Those services may have their own terms and availability. We aim to keep the website available and accurate but cannot guarantee uninterrupted access or error-free operation.

9. Liability

To the extent permitted by law, we are not liable for indirect loss arising from use of the website or reliance on illustrative information. Nothing here limits liability or consumer rights where the law does not permit that limitation.

10. Privacy

Personal information is handled as described in our Privacy Policy.

11. Governing law and disputes

These terms are governed by the laws of the Republic of South Africa, subject to mandatory consumer protections and the jurisdiction of competent South African courts.

12. Changes and contact

We may update these terms by publishing a revised version here. Questions: bruweranna2@gmail.com.

Before launch: complete the legal entity and address; confirm payment, delivery, cancellation, returns, refunds, warranty and repair rules; and obtain South African legal review.